Terms of Service

Son güncelleme: 7 Mayıs 2026

1. About TrainerZone

TrainerZone is an online platform that connects fitness trainers with individuals looking to book training sessions and fitness events. These Terms of Service ("Terms") govern your access to and use of our platform, website, and services.

By creating an account or using our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the platform.

2. Eligibility

You must be at least 18 years old to use TrainerZone. By registering, you represent and warrant that:

  • you are at least 18 years of age;
  • you have the legal capacity to enter into a binding agreement;
  • all information you provide is accurate and up to date;
  • you are not prohibited from using the platform under any applicable law.

3. Account Registration

To access most features, you must create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Please notify us immediately if you suspect unauthorised use of your account.

We reserve the right to suspend or terminate accounts that provide false information, violate these Terms, or engage in conduct harmful to other users or the platform.

4. Trainer Responsibilities

If you use TrainerZone as a trainer, you agree to:

  • provide accurate and complete information about your qualifications, certifications, and offered services;
  • deliver the sessions and events you publish as described, including the date, time, location, and content;
  • hold any licences, certifications, or insurance required by applicable law in your jurisdiction;
  • respond to booking inquiries and customer communications in a timely manner;
  • notify customers promptly if a session must be cancelled or rescheduled.

5. Customer Responsibilities

If you use TrainerZone as a customer, you agree to:

  • attend or cancel bookings in accordance with the trainer's cancellation policy;
  • treat trainers and other users with respect;
  • pay for bookings in full at the time of reservation;
  • disclose any relevant health conditions to your trainer that may affect your participation in physical activity.

6. Bookings and Payments

All bookings are made through the platform. When you book a session, you enter into a direct agreement with the trainer. TrainerZone acts as an intermediary and is not a party to that agreement.

Payments are processed securely through our third-party payment provider. By making a payment, you agree to that provider's terms and conditions.

7. Cancellations and Refunds

Cancellation and refund policies are set by individual trainers and displayed on their listings. Please review these policies before booking. TrainerZone is not responsible for enforcing trainer cancellation policies, but we may intervene in disputes at our discretion.

8. Prohibited Conduct

You agree not to:

  • use the platform for any unlawful purpose or in violation of these Terms;
  • post false, misleading, or fraudulent content;
  • harass, abuse, or threaten other users;
  • arrange payments or bookings outside of TrainerZone in order to circumvent the platform;
  • scrape, crawl, or otherwise extract data from the platform without our written consent;
  • upload or transmit viruses or any other malicious code.

9. Intellectual Property

All content on the platform, including logos, design, text, and software, is owned by or licensed to TrainerZone and is protected by intellectual property laws. You retain ownership of content you upload (such as profile photos and event descriptions), but you grant us a non-exclusive, royalty-free licence to display and use that content to operate the platform.

10. Disclaimers

TrainerZone provides the platform on an "as is" and "as available" basis. We do not verify that trainers hold the qualifications they claim, and we are not liable for any injury, loss, or damage arising from training sessions booked through the platform. You participate in physical activities at your own risk.

11. Limitation of Liability

To the maximum extent permitted by applicable law, TrainerZone shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the platform, even if we have been advised of the possibility of such damages.

12. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you through the platform or by email. Your continued use of the platform after the effective date of the updated Terms constitutes your acceptance of those changes.

13. Governing Law

These Terms are governed by applicable law. Any disputes arising from these Terms or your use of the platform shall be subject to the exclusive jurisdiction of the courts of the applicable jurisdiction.

14. Contact Us

If you have any questions about these Terms, please contact us at support@thetrainerzone.com.